Most common questions and answers of interest

  • Do your products have a yearly/monthly subscription or a lifelong subscription?

    All our products come with a lifelong subscription. They can only be activated once, and after activation, it is not possible to re-activate them in the event of computer formatting or significant hardware replacement. The warranty period is lifelong.

  • What is CAL?

    CAL stands for “Client Access License.” It is a license that grants users or devices the right to access the services or features of a server. CALs are particularly relevant in the context of Microsoft server products such as Windows Server, SQL Server, Exchange Server, and many others.

    There are two main types of CALs:

    1. User CALs: This type of license grants a specific user the right to access the server from any device (such as a workstation, home PC, smartphone, etc.).
    2. Device CALs: This type of license grants a specific device the right to be used by any user to access the server. This option can be more cost-effective when multiple users use the same workstation or device to access the server.

    The choice between User CALs and Device CALs depends on the specific usage scenario in a company or organization. Microsoft offers these flexible licensing options to accommodate different business models and work practices.

    CALs are necessary because Microsoft’s server operating systems and some other server products are licensed based on the principle of access licenses. This means that, in addition to the license for the server itself, additional licenses are required to legalize access to that server.

  • I can't see MS Teams. Isn't it included in the package?

    Microsoft Office 2021 Professional Plus is available as a comprehensive productivity package from Microsoft. Within this package, there is a diverse range of applications, including Word, Excel, PowerPoint, OneNote, Outlook, Teams, Publisher, and Access – everything you need to succeed in a professional environment.

  • Are your activation keys legal?

    We only provide legitimate activation keys, and all our activation codes comply with European legislation and originate from the EU. You will receive an invoice including VAT and a proof of origin. Only the product key for software activation and the installation guide are sent via email. CDs or any other storage medium or Certificate of Authenticity (COA) are not shipped. The offered products have been verified within the framework of trade control obligations.

  • What are the benefits of Windows 11?

    Compared to older versions, Windows 11 features a new and highly intuitive interface. Additionally, this operating system offers numerous functionalities that significantly improve workflow. Furthermore, enhanced security is provided thanks to modern features. Windows 11 is designed to allow users to work more efficiently with less stress. Therefore, the transition can be worthwhile for anyone currently using Windows 10 or one of the many older versions.

  • What is the difference between Microsoft Office Standard and Professional?

    The difference between Professional Plus and Microsoft Office Standard lies in the included applications. While Office Standard offers the same basic package as Office Professional, Access and Publisher are missing in Office Standard.

  • Is Office 2021 compatible with previous versions?

    Yes, Office 2021 is compatible with previous versions and can open, edit, and save documents created with older versions of Office. However, new features in Office 2021 may not be available in older versions.

  • Is Outlook included in Office 2021?

    Yes, the traditional Office 2021 package includes the local versions of Word, Excel, PowerPoint, and Outlook. Starting from the Professional Edition, Access and Publisher are also included.

  • Why are we cheaper than our competitors?

    As we source large quantities from major corporations and various European procurement channels, we can keep the price extremely low in most cases. Additionally, we deliver all our products digitally, eliminating the shipping costs usually associated with physical products.

  • Who is MS Project suitable for?

    While MS Planner is more suitable for small and medium-sized projects, MS Project truly excels in large projects, comprehensive ERP resource planning, or linking multiple independent projects.

  • Do you offer more Microsoft products than those available in the shop?

    Yes. If you are interested in additional Microsoft products not listed in the shop, you can also contact us. Almost all Microsoft products are available.

  • What does Office 2021 Professional Plus include?

    Office 2021 Professional Plus includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, and Teams

  • What kind of program is Visio?

    Visio is an innovative solution for easily visualizing data-driven business process flows, supported by the powerful features in Microsoft 365. In Microsoft Teams, you can easily create, access, and collaborate on Visio diagrams.

  • Is this product compatible with my Windows operating system?

    Check the system requirements listed on our download page. The first step in testing and verifying software compatibility is to review the system requirements of the software you want to install or update. System requirements are the minimum hardware and software specifications your device needs to properly run the software.