1. General Conditions

1.1. Any transactions, services, or offers from WinandOfficePlus, operating under Shop Win & Office Keys (henceforth referred to as “the seller”), are solely regulated by the following terms and conditions (“T&C”). These regulations will also govern all subsequent business dealings, whether or not they are explicitly reaffirmed. Terms and conditions set by the purchaser (“customer”) are not acknowledged.

1.2. These T&C are applicable to both individual consumers (§ 13 BGB) and business customers (§ 14 BGB). Unless specifically altered, these stipulations uniformly apply to agreements with both types of clients.

1.3. Any modifications or additions to these stipulations must be confirmed in writing by the seller. The contractual content is defined by the original order.

1.4. We reserve the authority to alter the design and configuration of the Products, as long as these changes do not significantly modify the fundamental nature or intended use of the Products.

1.5. The customer agrees to these T&C by placing an order as outlined in Section 2.2.

2. Contract Formation

2.1. This contract concerns the sale of downloadable products (digital content not provided on a tangible data carrier), including the corresponding licenses. Listing these downloadable products on our website represents a definitive proposal to enter into a contract under the stipulated item conditions.

2.2. In the context of a software purchase agreement, the seller is committed to the perpetual provision of the designated software listed in the license certificate in object code format. The agreement is established through the online shopping cart system or via email.

2.3. The customer’s bid is acknowledged within five days by a request for payment subsequent to the order submission. A failure to confirm the bid within this timeframe is considered a refusal.

2.4. Order fulfillment and the delivery of downloadable products are executed via email.

3. Withdrawal Rights

3.1. Generally, consumers possess a right to withdraw from the purchase.

3.2. Additional details are available in the seller’s cancellation policy.

4. Guarantee Provisions

4.1. Customers are protected by statutory warranty rights.

4.2. Customers are required to examine the product promptly upon delivery and report any defects immediately.

4.3. The agreed-upon quality of the goods corresponds only with our documentation and the manufacturer’s product specifications.

4.4. The warranty does not cover issues caused by incorrect handling or unauthorized third-party modifications.

4.5. Should a delivery be defective, the seller may opt to repair the defect or supply a substitute.

Licensing in a Software Delivery Agreement

Upon complete payment, the customer is granted a non-exclusive, perpetual right to utilize the software. The customer is also entitled to make a backup copy if deemed necessary.

5. Pricing and Payment Terms

All prices include applicable sales tax. Any additional charges will be listed separately.

6. Delivery and Shipping Terms

Digital content is provided through a download link, and product keys are delivered to the customer via email.

Retention of Ownership

Ownership of the goods remains with us until full settlement of all claims.

8. Concluding Terms

Rights and claims can only be transferred with prior written approval. Customer data is stored as required for order processing. The exclusive legal venue for any disputes is the seller’s place of registration.