- No return fees
- No shipping fees
- 100% full refund
Right of withdrawal
You have the right to revoke this contract for life without giving any reason. The right of withdrawal becomes effective from the day of the conclusion of the contract, but not before receipt of the goods.
To exercise your right of withdrawal, you must send us:
with a clear statement (for example, a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached sample revocation form for this, but it is not required.
To comply with the cancellation period, it is sufficient that you send the communication regarding the exercise of the cancellation right before the end of the cancellation period.
Consequences of revocation
If you revoke this contract, we will pay you all payments we have received from you, including shipping costs. For this reimbursement, we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will commissions be charged for this return.
You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties, and functioning of the goods.
Sample withdrawal form
(If you wish to revoke the contract, please complete this form and return it.)
To:
- I/we (*) hereby revoke/revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of the consumer or consumers (only if the notification is made on paper)
- Date
(*) Cross out what does not apply.