1. General Conditions
1.1. All transactions, services, or offers from WinandOfficePlus, operating under Shop Win & Office Keys (hereinafter referred to as “the seller”), are governed solely by the following terms and conditions (“T&C”). These regulations apply to all subsequent business dealings, regardless of explicit reaffirmation. Terms and conditions set by the purchaser (“customer”) are not recognized.
1.2. These T&C apply to both individual consumers (§ 13 BGB) and business customers (§ 14 BGB). Unless specifically altered, these stipulations uniformly apply to agreements with both types of clients.
1.3. Any modifications or additions to these stipulations must be confirmed in writing by the seller. The original order defines the contractual content.
1.4. We reserve the right to modify the design and configuration of the Products, provided that these changes do not significantly alter the fundamental nature or intended use of the Products.
1.5. By placing an order as outlined in Section 2.2, the customer agrees to these T&C.
2. Contract Formation
2.1. This contract pertains to the sale of downloadable products (digital content not provided on a tangible data carrier), including the corresponding licenses. Listing these downloadable products on our website constitutes a definitive proposal to enter into a contract under the specified item conditions.
2.2. In the context of a software purchase agreement, the seller is committed to providing the designated software listed in the license certificate in object code format perpetually. The agreement is established through the online shopping cart system or via email.
2.3. The customer’s bid is acknowledged within five days by a request for payment subsequent to the order submission. Failure to confirm the bid within this timeframe is considered a refusal.
2.4. Order fulfillment and the delivery of downloadable products are carried out via email.
3. Withdrawal Rights
3.1. Generally, consumers have the right to withdraw from the purchase.
3.2. Additional details are available in the seller’s cancellation policy.
4. Guarantee Provisions
4.1. Customers are protected by statutory warranty rights.
4.2. Customers must promptly examine the product upon delivery and report any defects immediately.
4.3. The agreed-upon quality of the goods corresponds only with our documentation and the manufacturer’s product specifications.
4.4. The warranty does not cover issues caused by incorrect handling or unauthorized third-party modifications.
4.5. In the event of a defective delivery, the seller may choose to repair the defect or provide a substitute.
Licensing in a Software Delivery Agreement
Upon complete payment, the customer is granted a non-exclusive, perpetual right to utilize the software. The customer is also entitled to make a backup copy if necessary.
5. Pricing and Payment Terms
All prices include applicable sales tax, with any additional charges listed separately.
6. Delivery and Shipping Terms
Digital content is delivered via a download link, and product keys are sent to the customer via email.
Retention of Ownership
Ownership of the goods remains with us until full settlement of all claims.
8. Concluding Terms
Rights and claims can only be transferred with prior written approval. Customer data is stored as necessary for order processing. The exclusive legal venue for any disputes is the seller’s place of registration.